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<WRAP centeralign>======= Technical Help =======</WRAP>
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Unending Galaxy is in Beta. As such, you may experience some issues and bugs.

===== Minimum Requirements =====
  * Intel or AMD Dual Core 2Ghz CPU
  * Graphics card with DirectX 9.0c and Pixel shaders 2.0 support
  * 1GB of RAM free (2 highly recommended)
  * 150MB Hard Drive space
  * Windows Vista SP1
  * DirectX 10 or later installed

In **theory**, the game may run on CPU with only one core, but stability and performance may suffer dramatically. The game is mostly CPU bound and fully multi-threaded - the more cores your CPU has, the better the game will run.


===== Troubleshooting =====

==== Graphics Issues ====

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  * Try enabling or disabling the //Full Hardware Acceleration// in the graphical settings menu (you'll need to restart the game)
  * Try enabling or disabling the //DirectX 9 Legacy Mode// in the graphical settings menu (you'll need to restart the game)
  * If the game can't run with //full hardware acceleration// and if it's running very slowly with the setting is disabled, it's likely caused by having Windows' visual style disabled. You can fix that by doing the following (Windows 7):
   
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Open the **Control Panel**, click **System** and then **Advanced System Settings**.

In **Performance** >> click **Settings**

In the **Visual Effects** list check "Use visual styles on windows and buttons" at the bottom.
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  * Try running the game in windowed mode at a lower resolution (like 1024x768)
  * Ensure that the latest version of DirectX is properly installed on your computer. [[http://www.microsoft.com/en-us/download/details.aspx?id=35|Download it here]].
  * Be sure to have the latest drivers for your graphic card installed. Here's the link for [[http://support.amd.com/en-us/download|ATI]] and [[http://www.nvidia.com/Download/index.aspx|NVidia]] cards.
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==== Game Not Launching ====
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  * If you're using the Steam version, ensure that the [[https://www.microsoft.com/en-us/download/details.aspx?id=17718|Microsoft .NET Framework 4]] is installed.
  * Issues launching the game on systems with certain antimalware applications (e.g. Avast and McAfee) have been reported. White-listing the game seems to fix the problem.
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==== Sound Issues ====
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  * The ffdshow filter, installed with some multimedia and codec packs **may** cause issues with our sound library on some computers. You can prevent ffdshow from running with our application by opening its settings, clicking DirectShow Controls / don't use ffdshow in / edit... and add Unending Galaxy's executable to the list. Refer to FFDShow website and documentation for help if need be.
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==== General Tips ====
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  * Compatibility with Windows XP isn't guaranteed at all. In all cases, be sure to have the latest service pack installed (no matter the OS).
  * Try to run the game in windowed mode (not full screen) if it doesn't launch properly.
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