ug:technical_help
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| <WRAP justify> | <WRAP justify> | ||
| - | * In video and sound settings, try enabling or disabling the //Full Hardware Acceleration// (you'll need to restart the game) | + | * Try enabling or disabling the //Full Hardware Acceleration// in the graphical settings (you'll need to restart the game) |
| - | * In video and sound settings, try disabling //Bloom Shading//, especially if the //full hardware acceleration// is disabled too. | + | * Try enabling or disabling the //DirectX 9 Legacy Mode// in the graphical settings (you'll need to restart the game) |
| - | * Another cause of graphical artifacts may be the resolution. In the options, similar resolutions are shown multiple times due to a bug being investigated, sometimes one of those duplicates may cause artifacts. | + | |
| * If the game can't run with //full hardware acceleration// and if it's running very slowly with the setting is disabled, it's likely caused by having Windows' visual style disabled. You can fix that by doing the following (Windows 7): | * If the game can't run with //full hardware acceleration// and if it's running very slowly with the setting is disabled, it's likely caused by having Windows' visual style disabled. You can fix that by doing the following (Windows 7): | ||
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| * The latest version of DirectX need to be properly installed on your computer. [[http://www.microsoft.com/en-us/download/details.aspx?id=35|Download it here]]. | * The latest version of DirectX need to be properly installed on your computer. [[http://www.microsoft.com/en-us/download/details.aspx?id=35|Download it here]]. | ||
| * Be sure to have the latest drivers for your graphic card installed. Here's the link for [[http://support.amd.com/en-us/download|ATI]] and [[http://www.nvidia.com/Download/index.aspx|NVidia]] cards | * Be sure to have the latest drivers for your graphic card installed. Here's the link for [[http://support.amd.com/en-us/download|ATI]] and [[http://www.nvidia.com/Download/index.aspx|NVidia]] cards | ||
| + | </WRAP> | ||
| + | |||
| + | ==== Game Not Launching ==== | ||
| + | <WRAP justify> | ||
| + | * If you're using the Steam version, you need [[https://www.microsoft.com/en-us/download/details.aspx?id=17718|Microsoft .NET Framework 4]] | ||
| + | * Issues launching the game on systems with some antivirus (Avast and McAfee) have been reported. White-listing the game seems to fix the problem. | ||
| </WRAP> | </WRAP> | ||
ug/technical_help.txt · Last modified: 2016/12/01 16:32 by antigravities
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