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ug:technical_help

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Technical Info

Unending Galaxy is in Beta. As such, you may experience some issues and bugs.

Minimum Requirements

  • CPU Intel or AMD Dual Core 2Ghz
  • Graphic card with DirectX 9.0c and Pixel shaders 2.0 support
  • 1Gb RAM (2 highly recommended)
  • 150Mb Hard Drive space
  • Windows Vista SP1
  • DirectX 10 or later installed

In theory, the game may run on CPU with only one core, but stability and performances may get hit dramatically.

Troubleshooting

Graphic Issues

  • In video and sound settings, check that Bloom Shading is disabled
  • Try running this executable instead in the installation folder
  • Try running the game in 1024×768 windowed mode
  • In can of very poor performances, it's likely caused by having Windows' visual style disabled. You can fix that by doing the following (Windows 7):

Open the Control Panel, click System and then Advanced System Settings.

In Performance » click Settings

In the Visual Effects list check “Use visual styles on windows and buttons” at the bottom.

  • The latest version of DirectX need to be properly installed on your computer. Download it here.
  • Be sure to have the latest drivers for your graphic card installed. Here's the link for ATI and NVidia cards

General Tips

  1. Compatibility with Windows XP isn't guaranteed at all. In all cases, be sure to have the latest service pack installed (no matter the OS).
  2. Try to run the game in windowed mode (not full screen) if it doesn't launch properly.
  3. The ffdshow filter, installed with some multimedia and codec packs may cause issues with our sound library on some computers. You can prevent ffdshow from running with our application by opening its settings, clicking DirectShow Controls / don't use ffdshow in / edit… and add Unending Galaxy's executable to the list. Refer to FFDShow website and documentation for help if need be.
ug/technical_help.1422518131.txt.gz · Last modified: 2015/01/29 08:55 by serialkicked